Service Request

North America

  • CyberKnife®
  • +1 877 668 8667
  • TomoTherapy®
  • +1 866 368 4807
  • Radixact®
  • +1 866 368 4807

Outside North America

Location Phone CyberKnife TomoTherapy Radixact
Europe International Toll-free number: +800 4141 9595 O O O Cyberknife Location
Tomotherapy Location
Radixact Location
Europe International Number: +41 (0) 21 545 9595 O O O Cyberknife Location
Tomotherapy Location
Radixact Location
UK Local Free phone number: 0808 234 09 23 O O O Cyberknife Location
Tomotherapy Location
Radixact Location
France Local Free phone number: 0800 915 511 O O O Cyberknife Location
Tomotherapy Location
Radixact Location
Belgium Local Free phone number: 0800 700 27 O O O Cyberknife Location
Tomotherapy Location
Radixact Location
Italian Local Free phone number: 800 79 53 56 O O O Cyberknife Location
Tomotherapy Location
Radixact Location
Germany Local Free phone number: 0800 180 0620 O O O Cyberknife Location
Tomotherapy Location
Radixact Location
India Local free phone number: 000800 320 95 01 O O O Cyberknife Location
Tomotherapy Location
Radixact Location
China/CNC (Northern): 10 800 712 1701 O Tomotherapy Location
China (Southern): 10 800 120 1701 O Tomotherapy Location
Hong Kong: +852 2247 8688 O O O Cyberknife Location
Tomotherapy Location
Radixact Location
Japan: 日本国内のお客様は、03 6265 1526
(国内専用)にお電話ください。
O O O Cyberknife Location
Tomotherapy Location
Radixact Location
Singapore: 800 1204 683 O Tomotherapy Location
South Korea: 0079 81 4800 7204 O Tomotherapy Location
All other locations: +1 608 824 2900 or +41 21 545 95 95 O Tomotherapy Location


Product technical support is also available through our TomoLink connection. TomoLink is built on a VeriSign certified software platform that works on secure HTTPS connections from the customer's treatment system to our Technical Solution Center. With TomoLink we are able to perform remote diagnostics of the TomoTherapy System for faster issue resolutions.

If an onsite visit is necessary, we have experienced Field Service Engineers available throughout the U.S., Europe, and Asia. They will arrive informed with all details shared in your communication with the Accuray Technical Solution Center (ATSC).

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